Pipe any tool into GHL with inbound webhooks

Start workflows from events in the outside world: your app, a payment platform, a form tool, anything that can send an HTTP request.

1. 1

   Create the webhook trigger

   New workflow, trigger type Inbound Webhook. GHL generates a unique URL; that URL is a credential, share it like one.

2. 2

   Send a sample payload

   From the source system (or a quick curl or Postman request), send a real example of the JSON it will post. GHL captures it so you can map fields.

3. 3

   Map payload to contact

   Map the payload fields to contact fields: email or phone as the identity key, plus whatever attributes ride along. Upsert semantics prevent duplicates when the same person triggers twice.

4. 4

   Build the downstream steps

   From there it is a normal workflow: tag, notify, message, move stages. The webhook is just a new kind of doorbell.

5. 5

   Validate with three real events

   Fire three distinct real events from the source. Check identity matching, field mapping, and that repeat events behave the way you intended.

6. 6

   Plan for payload drift

   When the source system changes its payload shape, the mapping breaks quietly. Note the dependency and recheck after any upgrade on the sending side.