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Payments20 minBeginner

Coupons that move product without killing margin

Create discount codes with rules, expiry, and tracking, deployed as campaigns with deadlines instead of permanent price erosion.

  1. 1

    Decide the job of the discount

    A coupon is a tool with a purpose: first-purchase conversion, reactivation, cart recovery, or a seasonal push. "Everyone gets 20 percent forever" is not a campaign; it is a price cut.

  2. 2

    Create the code with rules

    Payments, then Coupons: amount or percent, which products it applies to, usage limits (once per customer), and a real expiration date.

  3. 3

    Name codes for attribution

    SPRING25, WINBACK15, CART10: the code name tells you which campaign drove the redemption without any extra tracking.

  4. 4

    Deploy with a deadline

    Every coupon campaign has an expiry stated in the copy, and the deadline is real. Extending "last chance" trains your list to ignore you.

  5. 5

    Protect the floor

    Know your margin math before choosing the number. 15 percent off with a bump attached often outperforms 30 percent off alone, at twice the profit.

  6. 6

    Review redemptions

    Redemption count times discount equals what the campaign cost; attributed revenue tells you if it was worth it. Kill codes that only discount people who would have bought anyway.

Do it with Claude

Claude reads transactions to report per-code redemptions and revenue, and drafts the campaign copy for each code with the deadline built in.

Watch out for

  • Evergreen codes leaking to coupon sites and discounting every sale.
  • Discounts as the only demand lever, training buyers to wait for the next one.