Agent Studio: build your own AI employee

Compose a custom agent with its own instructions, knowledge, and actions, then map it into Ask AI so your team can summon it by name.

1. 1

   Pick a job with clear edges

   Good first agents do one describable job: a quoting assistant that prices from your rate card, an onboarding guide that walks new clients through setup, a content brief writer in your voice.

2. 2

   Write instructions like an SOP

   In Agent Studio, the agent’s instructions are its employment contract: role, tone, what it always does, what it never does, and what it hands to a human. Specific beats clever.

3. 3

   Attach knowledge and actions

   Upload the documents it reasons from (rate cards, playbooks, policies) and grant only the actions its job needs. Least privilege applies to AI employees too.

4. 4

   Test adversarially

   Before rollout, try to break it: ambiguous requests, out-of-scope asks, missing information. Patch instructions where it flailed.

5. 5

   Map it into Ask AI

   Connect the agent so it is callable from the Ask AI surface; the team summons it in-platform where the work already happens.

6. 6

   Version the instructions

   Keep the instruction text in a doc with dated changes. When behavior drifts or improves, you want to know exactly which edit did it.